SAT 19.04.2025 | News - Updates

STUTTGART 21 Open days of the construction site

81,000 tickets in 3 days

On the long Easter weekend, the major construction site Stuttgart 21 opened its doors again - and around 81,000 visitors accepted the invitation to experience the impressive infrastructure up close.
The event has enjoyed great popularity for several years - far beyond the borders of Stuttgart - which is also shown by the coverage in the Tagesschau. Unlike in previous years, when all guests arrived at the same time, which led to considerable traffic jams on the paths, this time the event relied on a new concept.
Deutsche Bahn relied on ditix.io to implement it.
Construction site of Stuttgart Central Station with red ribbons and text: "Open Construction Site Days", "April 19 to 21, 2025".

Construction site visit Stuttgart 21: 81,000 visitors, no traffic jams – thanks to smart time slot structure

Time slot tickets The free ticket booking structured the influx of guests clearly throughout the day
Regulated admission Thanks to time slots and defined contingents, visitor flows could be optimally controlled
Smooth processing
Over 81,000 tickets were scanned and redeemed without any problems
Smart control through pre-registration
The online booking of the free time slot tickets was a complete success. Visitors were able to choose a time slot in advance, which equalized the arrival times. Particularly positive: Even with an upper average age of the guests, the digital processing worked smoothly - from online ticket ordering to scanning at the scanning stations.
Why the new system was a game changer
The introduction of the time slot structure made it possible for the Significantly improved overall visitor experience become:
  1. No queues at the entrance led to a very relaxed start and a positive first impression
  2. Better distribution of visitors on the grounds, so that these visitors could move calmly and enjoy the stands.
  3. Increased security and more relaxed experience for all guests
  4. Full focus of the event staff on a optimal process
People stand in a queue in front of an entrance sign on a construction site in Stuttgart.
✅ Conclusion
With the introduction of free time slot tickets and intelligent control of the influx of guests, the major event Stuttgart 21 became a prime example of modern event management. More than 81,000 visitors were admitted quickly, safely and comfortably – proof that smart planning and digital processes can sustainably improve events of all sizes and that our authorities in Germany can digitize.
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